Last Updated: May 20, 2026
AI-Bex ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.
1. Information We Collect
Information You Provide Directly
We may collect the following information when you fill out a form, book a call, or communicate with us:
Name
Email address
Phone number
Business name and type
Information about your business operations, lead lists, or customer data that you share with us in the course of receiving services
Any other information you choose to provide
Information Collected Automatically
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent on the site
Referring website
General location (city/region level)
This information is collected through cookies and similar tracking technologies.
Information from Third Parties
We may receive information about you or your business from third-party tools and platforms we use to deliver our services, such as lead-generation databases, scheduling tools, and analytics providers.
2. How We Use Your Information
We use the information we collect to:
Provide, operate, and improve our services
Respond to your inquiries and communicate with you
Schedule and conduct consultations
Deliver lead reactivation, AI receptionist, marketing, and related services
Process payments
Send service-related communications
Send marketing communications (where permitted, and which you may opt out of at any time)
Analyze website usage to improve user experience
Comply with legal obligations
Protect against fraud and unauthorized activity
3. SMS, Text, and Voice Communications
If you provide your phone number, you consent to receive communications from us, which may include calls and text messages related to our services.
Message and data rates may apply.
You can opt out of text messages at any time by replying STOP.
You can opt out of calls by informing us during any call or by contacting us directly.
Regarding Services We Provide to Clients: When we provide lead reactivation or outreach services on behalf of a business client, that client is responsible for ensuring they have obtained proper consent from their contacts to be contacted via SMS and voice in compliance with applicable laws, including the Telephone Consumer Protection Act (TCPA) and A2P 10DLC requirements. AI-Bex acts as a service provider and relies on our clients' representations that they have the necessary consents.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
Service providers who help us operate our business (e.g., payment processors, scheduling tools, CRM platforms, hosting providers, analytics services)
Professional advisors such as lawyers and accountants
Legal and regulatory authorities when required by law
A successor entity in the event of a merger, acquisition, or sale of assets
All third-party service providers are expected to protect your information and use it only for the purposes for which we share it.
5. Third-Party Tools We Use
We use trusted third-party platforms to deliver our services, which may include scheduling software, payment processors, customer relationship management systems, email and SMS platforms, and analytics tools. Each of these platforms has its own privacy policy governing how they handle data.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, analyze traffic, and understand where visitors come from. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
8. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
The right to access the information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your information
The right to opt out of marketing communications
The right to object to or restrict certain processing
To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable law.
10. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can delete it.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
AI-Bex Email: [email protected] Phone: 651-263-7727